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Snugglebundle Reviews

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PAST REVIEWS:

I place an order that was to be a baby shower gift with Snugglebundle well in advance of when I needed it. After not hearing anything for 2 weeks I got an e-mail stating that there was a problem with their credit card server and I should send them my information again. Not wanting to e-mail my #, I tried e-mailing back and explaining this and also tried calling their 800 #. I've received no reponse and must assume that my order was cancelled. I will not be attempting to purchase anything else from this company. Luckily another wonderful company came through for me on short notice!
-- Lesley (Oct 16/99)

I had a bad experience with the company Snugglebundle recently -- in June of 1999. I called the company and requested some wholesale information about their organic and untreated cotton prefold diapers.
I spoke at length with the owner -- who was very friendly -- and she said that the untreated diapers were available for wholesale. I gave her my mailing information and patiently waited for a response. After two weeks of not hearing anything, I decided to contact the company again. A very unfriendly person answered the phone and replied that Snugglebundle doesn't sell wholesale. I was rather surprised and I wonder about the company's organization and customer service.
I don't have any intention of doing business with this company in the future retail or wholesale.
-- Mother of One (Jun 28/99)

Snugglebundle - Very unhappy with the service. I ordered a sample diaper and after waiting two weeks, I e-mailed to check on it. I was told that it was in the mail. After nearly four weeks - still no diaper. My request for information went unanswered for nearly a week. I was then told that they had never sent the diaper and were discontinuing the plushies. grrr.
-- Debbie Grace (May 23/99)

I ordered some terry flannel diapers from Snugglebundle which I like, as well as a few covers. It took about three weeks for my order to arrive.
-- Mary Russell (Nov 25/98)

I have ordered from Babyworks, Snugglebundle, Baby Bunz, and The Babylane. They all have fast and helpful service, especially Snugglebundle. I ordered something from them on a Friday and I had my diaper cover by Tuesday!
-- Sharon Blajev (Oct 27/98)

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